
Frequently Asked Questions
FAQs
What areas do you serve? We serve Wesley Chapel and the surrounding area, with a focus on larger residential and estate properties.
How do I get a quote? Click Request Your Free Quote and complete the short form. We respond within one business day. Large properties are quoted after we review the acreage, layout, and access.
Why don’t you list prices? Every property is different. Acreage, slopes, fencing, gates, obstacles, and landscaping all affect the time and equipment needed, so we quote each property individually.
What does recurring service include? Professional mowing, string trimming, edging along driveways and sidewalks, blowing clippings off hard surfaces, and a texted update with photos after each visit.
How often will you come? Weekly from March through November and every other week from December through February. We keep a regular service day whenever possible.
What if it rains? We may reschedule for storms or flooding. You are not billed for skipped visits, and we will let you know by text.
How does billing work? A valid credit card is kept on file, and we bill electronically after service.
Do I need to be home? No. Please make sure gates are unlocked or give us the code, and let us know about pets or hazards.
Do you offer a free first mow? No, we do not offer a complimentary first mow.
Can I cancel? Yes. Cancel with seven days’ written notice by text or email. You pay only for completed visits.
What if I’m not satisfied? Message us within 48 hours with photos and we will return to correct it at no extra charge when it is within the agreed scope.
Do you take photos of my property? Yes, but never showing the address number or people.
What other services do you offer? Hedge trimming, shrub pruning, bed preparation, mulch installation, and seasonal cleanups are available on request and quoted separately.
